The Importance of Customer Feedback in Tech Startups


“Make sure you’re capturing customer feedback from the front lines so you can be credible with your organization and make the smartest decision possible about where to go.” – Richard White, Founder of UserVoice

About Richard White

Richard White, member of our February ’13 Cohort and founder of, has scaled from idea through Series B. Expert in UX design, and the critical importance of putting customers at the center of building products. Customers include Microsoft, Amazon, Yahoo, Intuit, and Google.

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