For Sean Gourley, founding a startup — the first time around, anyway — can feel like walking around an undiscovered jungle, not knowing what dangers may await.
Gourley, founder and CEO of Primer AI, a state-of-the-art machine intelligence startup that can automate analysis of large data sets, came to the startup world by way of scientific research. Before moving to Silicon Valley, he spent years at Oxford University studying complex systems and the mathematics of war, first as a PhD student and later as a research fellow.“I had a strong sense of wanting to build technology and not just do the science. That’s what led me to Silicon Valley.” - @sgourley Click To Tweet
“I’m a physicist by training. I did my PhD in computational physics, and applied that work to understand the mathematical patterns of war and insurgency,” Gourley said. “That work took me to a bunch of interesting places, from Northern Iraq to the United Nations, and then coming out of that, I had a strong sense of wanting to build technology and not just do the science. That’s what led me to Silicon Valley.”
Gourley’s first startup was Quid, which he co-founded and helped to lead as CTO. In the case of both Quid and Primer, the team was building deep technology — complex artificial intelligence systems that require lots of talented, specialized engineers to make a reality. Unlike a typical SaaS company, “the minimum viable product doesn’t work; it either works or it doesn’t,” Gourley said.
Founded in 2015, Primer develops machines and can read and write, enabling automation of very large data sets used by governments, financial institutions and Fortune 50 companies to make their most consequential decisions. Primer has raised $58 million from premier investors, and its technology is used by some of the world’s most influential organizations in analyzing everything from financial markets to pandemics.“The second time you get around you come with credibility: You've been through the ups, the downs, you've got your battle scars, and you've earned the right to do things a bit more on your own terms.” - @sgourley Click To Tweet
“The second time you get around, you’ve been through the ups and downs, you’ve got your battle scars, and you’ve earned the credibility to do things a bit on your own terms,” Gourley said. “For me, I had a good sense of where the science was going, and I had a good understanding of the customer. But I need to prove that I can actually build it.”
Whether you’re building deep technology or not, the internal challenges or running a startup are familiar to any founder.
All startup founders experience moments of self-doubt and second-guessing, or worrying whether funding or customers will keep coming in. That’s especially the case with first-time founders, who are encountering a whole host of obstacles and experiences that they’ve likely never dealt with before.“There is a feeling of existential angst: What are we doing, and why are we doing it? But you can’t let that worry consume you, make you fearful, or make you doubt yourself.” - @sgourley Click To Tweet
“There is a feeling of existential angst: What are we doing, and why are we doing it? When you have that kind of worry, it’s a sign that, look, this matters. It’s important, and you should probably spend time with it,” Gourley said. “But you can’t let that worry consume you, make you fearful, or make you doubt yourself.”
It’s easier to put things in perspective the second time around, and founders at any stage should know worries are perfectly typical, no matter what stage your company is at, or whether you’ve launched one company or several. Founders should focus on what’s in front of them, and as much as possible, savor the journey.
“When you go through it a second time, you have confidence that if we execute against what’s in front of us, we will get the next round of capital, we’ll get the next set of customers, we’ll hit the next revenue milestone,” added Gourley. “We’ll get that, but let’s make sure we do our work today.”
Particularly for technology founders, it’s critical to invest in your early team, according to Gourley.“Early mistakes in hiring can ruin you; you want to make sure you've got high precision in the decisions you're making as a team of five.” - @sgourley Click To Tweet
“One of the things we did early on was run a very, very rigorous recruiting process. For a four-person startup, we were recruiting against Google and Facebook at the time, and that was the kind of diligence we were putting into the process,” he said. “Early mistakes in hiring can ruin you; you want to make sure you’ve got high precision in the decisions you’re making as a team of five.”
That meticulous hiring process has a secondary effect: instilling a culture of excellence in your team, and confidence that the group will succeed in building technology that breaks new ground.
“People took the rigor that we put into recruiting and said: This is the kind of company that I would want to work for, because I can trust the care and respect that they’ve put into this,” Gourley said.